Mercedes-Benz Warszawa

Opinia powiązana z ...

... kontaktem z panią Magdą z obsługi aut używanych. Mimo że ostatecznie nie doszło do transakcji to na plus kontakt , zainteresowanie , ofertę i kalkulacje a także wzorowe podejście do klienta , łącznie ze zdjęciami i opisem auta , oferta na odległość, jasność przekazu - polecam

Jednym słowem profesjonalizm!

5 gwiazdek

5 gwiazdek

Все что касается ...

... обслуживания отделом запасных частей, на высоте. Определенно натренированные в терпении специалисты. Компетентные. Из минусов, парковка. Тяжело или нереально найти место для стоянки.

Bardzo sprawna i profesjonalna obsługa.

Beautiful place with beautiful cars.

Great service

Klasa sama w ...

... sobie. Tak samochody jak i personel!!

👎🏻 Roczne auto ...

... już 4 raz na serwisie z tymi samymi problemami. Serwis nie umie sobie poradzić z awariami elektroniki, która zagraża bezpieczeństwu podczas jazdy. Ale za to potrafią wystawić faktury za „naprawy”. Dodatkowo problemy z otrzymaniem auta zastępczego - nie ogarnięte panie, które traktują ludzi z góry. Zresztą tak samo jak „opiekunowie” zajmujący się przyjmowaniem zgłoszeń i aut.

5 gwiazdek

5 gwiazdek

Tragiczna obsługa klienta

Miła obsługa. Doradca ...

... pan Dariusz zna się na rzeczy. Polecam!

5 gwiazdek

5 gwiazdek

5 gwiazdek

5 gwiazdek

EDIT: So i ...

... received a response to this review, and you might think, 'Well, it's not so bad if they care about negative reviews, right?' For a while, I debated not responding at all. But then I thought to myself, 'Well, let's give it one last try. Maybe i was wrong. Maybe there was a huge misunderstanding from my side.' And what do you know? They didn't even bother to respond to the email I sent to the address provided in their reply. It's been nearly a month now, so the argument that there wasn't enough time, or that someone was on vacations doesn't really hold up. ORIGINAL: Don't even think about wasting your time here. The level of service and professionalism is shockingly terrible, it is hard to even compare it to anything, that is how pathetic it is. You can expect far better service and professionalism in literally any other place, this place sets the bar so low that makes any other customer service seem great. You can expect better treatment in Media Markt or any other place to be frank, and i am not even exaggerating. I really tried to be nice but to no avail, nothing helps. I'll write down one of the experiences here. One of the service people went on a test drive with me to verify the reported issues, at some point a loud sound that i struggled with for more than a year appeared, we looked at each other acknowledging the loud knocking noise. He responded that could be rear camera or something like that, then he suddenly changed his mind and said "I hear nothing" and refused to even admit it happened after he just acknowledged that there was an abnormal sound! The conversation got reduced to a level where it aimed to prove something impossible, like proving whether the color white is truly white. This is one only of the absurd situations that i experienced here. One time i informed him that the warranty is about to end and the many issues with car aren't fixed, "Then you will have to pay" that was his answer. The rudeness and lack of competence is genuinely appalling, not only they fixed nothing but the experience leaves you with a great sense of doubt about the whole company, which strives to be the best. At least that is what they say. This place totally shattered my perception of Mercedes Benz as a premium product. If you appreciate your time and mental health, don't even come close to this place. Go to a different dealership.

profesjonalne podejście do klienta